This Shipping Policy is part of our Terms of Sale (“Terms”) and should be therefore read alongside our main Terms: https://www.travertinemart.com/terms-of-sale. Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
For our U.S. customers, we have created a Freight Estimator, integrated into the My Estimates feature on our website, to instantly obtain estimates inclusive of estimated freight costs.
The estimated rates provided by Travertine Mart are based on origin and destination locations, volume, weight, season, and constantly fluctuating fuel costs and, therefore, are subject to change at any time.
The Freight Estimator is solely for planning purposes and is just an estimate. We highly recommend that you submit your estimate to us so that we may find the most efficient and cost-effective shipping option for your order.
Travertine Mart contracts third-party shippers and is solely the shipping facilitator. Due to our high shipping volume, we are able to negotiate competitive shipping rates on your behalf. Any rates provided by Travertine Mart are for standard pick-up and delivery, unless otherwise noted.
Travertine Mart provides tracking information to you once your order has left our warehouse. Tracking information is typically available within 24-hours of shipping. Our logistics personnel are available to assist you with any inquiries you may have during transit.
Travertine Mart provides tracking information to you once your order has left our warehouse. Tracking information is typically available within 24-hours of shipping. Our logistics personnel are available to assist you with any inquiries you may have during transit.
Travertine Mart provides tracking information to you once your order has left our warehouse. Tracking information is typically available within 24-hours of shipping. Our logistics personnel are available to assist you with any inquiries you may have during transit.
We offer worldwide shipping. Please note, we may be subject to various rules and restrictions in relation to certain international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.